Ackas - Hotel management made easier with Ahop
April 2024
Ackas is a charming hotel located in the center of Toijala, whose owner, Jyri Vesterinen, decided to partner with Ahop to streamline his hotel operations. Before implementing Ahop, Ackas primarily operated as a self-service hotel, but Jyri faced challenges in continuously monitoring the daily management of the hotel and optimizing resources. The varying arrival times and customer service needed constant vigilance, making hotel operation challenging.
Benefits of the service
The implementation of Ahop’s services solved many of the challenges Jyri faced. Reservation management proved to be a significant benefit as it freed up his time. With Ahop, Jyri was able to delegate reservation management, billing, and customer service to the Ahop team, allowing him more time to focus on other important tasks such as organizing cleaning and marketing.
Collaboration with the Ahop team
Jyri’s experiences with Ahop have been extremely positive. He describes communication as easy and effortless, and he has always received prompt assistance when needed. Monthly meetings with Ahop have been particularly useful as they have jointly developed the hotel’s operations and resolved any potential issues.
Customer feedback and future outlook
Ackas has received positive feedback from hotel guests, and Jyri is especially pleased with the insights and metrics provided by Ahop, which help him monitor and further improve the hotel’s operations.
Collaboration with Ahop has brought clear advantages and relief to Ackas Hotel’s daily operations. Jyri is satisfied that he can rely on the Ahop team to handle important tasks while he focuses on the comprehensive development of the hotel. Ackas continues its path to success as a partner with Ahop, and Jyri’s family is also pleased that he doesn’t have to be on duty every evening, concludes Jyri.
About ahop
ahop is the one-stop solution for hotel owners who want to make their life easier and their business more profitable.
We do it by taking care of the day-to-day hotel operations. Our service includes everything from the savviest digital tools to five-star personal service.
Ahop is the perfect solution for small or mid-sized hotels, providing cost-effectiveness, better profitability and quality of life.
For property owners, ahop provides a made-to-measure solution for turning your property into a profitable service brand
Contacts
Ahop:
Tuomas Valorinta
+358 50 487 2024
